Terms of Service

1. About Semirrinsu

Company Information:

• Company Name: Semirrinsu Sdn Bhd
• Registration: Registered in Malaysia
• Address: Level 15, Menara Semirrinsu, Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
• Contact: [email protected], +60 3-2123 4567
• Website: www.semirrinsu.com

2. Acceptance of Terms

By using our Services, you confirm that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into these Terms
• You agree to comply with all applicable Malaysian laws and regulations
• All information you provide is accurate and truthful

3. Description of Services

Semirrinsu provides the following services:

3.1 Online Task Planner

• Task organization and scheduling tools
• Priority management features
• Progress tracking and analytics
• Malaysian business calendar integration

3.2 Time Management Resources

• Educational content and tips
• Best practices and methodologies
• Productivity enhancement tools
• Professional consulting services

3.3 Support Services

• Customer support and assistance
• Technical troubleshooting
• User training and guidance
• Account management services

4. User Accounts and Registration

4.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for:

• All activities that occur under your account
• Maintaining the security of your account
• All content you upload or share through our Services
• Compliance with these Terms and applicable laws

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Services for:

• Personal time management and productivity improvement
• Business planning and organization (commercial use permitted)
• Educational and learning purposes
• Legitimate business activities in compliance with Malaysian law

5.2 Prohibited Uses

You may NOT use our Services to:

• Violate any Malaysian laws or regulations
• Infringe on intellectual property rights
• Share malicious software or harmful code
• Engage in fraudulent or deceptive practices
• Harass, threaten, or harm other users
• Attempt to gain unauthorized access to our systems
• Use our Services for illegal activities
• Spam or send unsolicited communications

6. Intellectual Property Rights

6.1 Our Rights

Semirrinsu owns or licenses all intellectual property in our Services, including:

• Website design, layout, and functionality
• Software, algorithms, and source code
• Content, text, graphics, and images
• Trademarks, logos, and branding
• Proprietary methodologies and processes

6.2 Your Rights

You retain ownership of content you create using our Services, but you grant us:

• A license to store and process your content to provide Services
• Rights to use aggregated, anonymized data for service improvement
• Permission to display your content within the context of our Services

6.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Services for your personal or business purposes, subject to these Terms.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

• Compliance with Malaysian Personal Data Protection Act 2010
• Secure storage and processing of your data
• Transparent data handling practices
• Respect for your privacy rights and preferences

8. Payment Terms and Pricing

8.1 Service Fees

Some Services may require payment of fees. When applicable:

• Fees will be clearly displayed before purchase
• All prices are in Malaysian Ringgit (MYR) unless otherwise stated
• Prices include applicable taxes as required by Malaysian law
• We reserve the right to change pricing with advance notice

8.2 Payment Processing

• Payments are processed through secure third-party providers
• We accept major credit cards and local payment methods
• Recurring subscriptions will be charged automatically
• Refunds are subject to our refund policy

9. Service Availability and Support

9.1 Service Availability

We strive to provide reliable Services, but we cannot guarantee:

• 100% uptime or uninterrupted access
• Error-free operation at all times
• Compatibility with all devices or browsers
• Availability during maintenance periods

9.2 Support Services

We provide support during Malaysian business hours:

• Phone Support: Monday-Friday 9 AM - 6 PM, Saturday 9 AM - 1 PM
• Email Support: Response within 24 hours
• Online Resources: Available 24/7

10. Disclaimers and Limitations

10.1 Service Disclaimers

Our Services are provided "as is" and "as available." We disclaim warranties including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy or completeness of content
• Uninterrupted or error-free operation

10.2 Limitation of Liability

To the maximum extent permitted by Malaysian law, we are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions
• Any amount exceeding the fees paid for our Services

11. Indemnification

You agree to defend, indemnify, and hold harmless Semirrinsu and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights
• Content you submit or share through our Services

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

• Contacting our support team
• Following account closure procedures
• Canceling any active subscriptions

12.2 Termination by Us

We may terminate or suspend your access immediately if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Fail to pay required fees
• Cause harm to our Services or other users

12.3 Effect of Termination

Upon termination:

• Your access to Services will cease immediately
• We may delete your account and data after reasonable notice
• You remain liable for any outstanding obligations
• Provisions that should survive termination will continue to apply

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Malaysia. Any disputes will be subject to the jurisdiction of Malaysian courts.

13.2 Dispute Resolution Process

For any disputes:

1. Direct Communication: Contact us first to resolve issues amicably
2. Mediation: If direct resolution fails, we prefer mediation
3. Legal Action: As a last resort, disputes may be resolved in Malaysian courts

14. Changes to Terms

We may update these Terms periodically. When we do:

• We will post the updated Terms on our website
• We will notify users of material changes via email or website notice
• Changes become effective 30 days after posting
• Continued use of Services constitutes acceptance of new Terms

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Semirrinsu.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations to any party.

16. Contact Information

For questions about these Terms of Service, please contact us:

17. Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that you have read and understood our Privacy Policy and Cookie Policy.

Date of Last Review: June 18, 2025

Effective Date: June 18, 2025